Volunteer Training Process
A Hearts & Hands staff member will facilitate your initial 1-hour training for volunteering with us. At this time, you will be provided a copy of our volunteer training manual.
Volunteers will be provided with additional training opportunities on a quarterly basis to expand their knowledge and skills in assisting older adults.
Training Academy Videos
Our Training Academy videos have been created with volunteers in mind on best practices for assisting care recipients. We hope you will find use in these videos and that they will better enhance your volunteer experience.
How to Assist an Older Adult From Their Door to the Car
How to Assist an Older Adult Into a Standard Size Vehicle
How to Assist an Older Adult Into a Larger Size Vehicle
How to Get Into and Out of a Car Safely Using a Walker
How to Get Into and Out of a Car Safely Using a Cane
How to Get Into and Out of a Car Safely Using a Handybar
How to Get Into and Out of a Car Safely Using a Plastic Bag
Walking a Care Recipient Back to the Door
Other Ways Volunteers Can Assist Older Adults
518 Bewley Building
Lockport, NY 14094
11 Church Street
PO Box 291
Akron, NY 14001
2057 Genesee Street
Buffalo, NY 14211
Eastern Niagara County