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While the original vision for Hearts and Hands was to serve one rural community, demand for our services has driven a new vision of serving all of WNY. Our dedicated volunteers continue to amaze by driving over 100,000 miles a year and getting our care recipients where they need to go throughout the region. They also provide non-medical supports in the home of the care recipient delaying the need for institutional healthcare.

Volunteers are recruited from all over WNY and our care recipients are referred through our community partners including our interfaith coalition, local service organizations, fellow not for profits and governmental agencies. Additional resources allow us to expand our presence with a local branch office.

Hearts and Hands is Hiring

Hearts and Hands, a nonprofit, neighbor helping neighbor service program, is currently looking for a part-time (20 hrs/wk) Coordinator of Volunteer Services to work in its satellite office in Amherst, NY. Interested candidates can reference the position description on our website at Employment Opportunities and submit a cover letter, resume and three references to our Program Director by Friday, February 5th,... read more

Hearts and Hands Offices are Closed Dec. 24-Jan. 3

All Hearts and Hands offices will be closed from December 24th through January 3rd, in observance of the holidays. Our first day back in the office is Monday, January 4th. CARE RECEIVERS: Please make sure that all your requests and appointments through January 11th are phoned in between 9 AM and 1 PM, no later than Dec. 16th. If you have been unable to call in your appointments by the 16th, we may not be able to fill them, and you may have to make other arrangements, or change your appointment. You may leave messages on our phone for us to retrieve when we return on January 4th, but we will need a minimum of one week from that date to schedule any January appointments. A reminder to our VOLUNTEERS: please get your December time sheets in to your coordinator as soon as you complete your last trip in December. The coordinators’ first day back in the office is Monday, January 4th and time sheets need to be entered by the end of the day Tuesday, January 5th. Thank you ALL for your kind cooperation! Any inquiries, please call (716) 406-8311 and leave a message at our main office. We will be happy to return any calls on January 4th when we are back in the office. We hope you have a warm, healthy, and happy holiday season! We look forward to... read more

A Time of Transition for Hearts and Hands

by Kathy Sutter A philosopher by the name of Heraclitus once said, “Everything changes, nothing is permanent.” And Hearts and Hands is experiencing that truth as we bid farewell to James Y. Bender, our Executive Director for seven years. Jim hired all of the current staff; he oversaw the expansion into Clarence, and was working on the expansions beyond Wales into the Southtowns, and also into Lockport. He garnered grants for the organization from the Oishei Foundation, the federal government (through the NFTA), and other funders, both public and private. To say his impact on the organization was huge would be an understatement. And yet, everything changes, nothing is permanent. We wish Jim all the best in his new position as a Gift Planning Officer for the University of Buffalo, effective November 30th. We also begin our process of transition by bringing aboard Glenda M. Cadwallader as Interim Leadership Support for our board and staff. “We want to assure all our care receivers, volunteers and funders that Hearts and Hands is looking forward to a bright and stable future, thanks to Jim’s leadership and to the professional staff and board which continue working on Hearts and Hands’ mission. We welcome Glenda to our Hearts and Hands family to assist us in this time of change,” says Kathleen M. Flynn, President of Hearts and Hands’ Board of Directors. Glenda has worked in the not-for-profit sector for over 30 years, as a service provider, funder and consultant. She spent ten years with Jewish Family Service; worked with what is now Aspire, an organization which works with the developmentally disabled, in a... read more